Encore

Platform offers gamified surveys and tools designed to enhance employee engagement and loyalty.

The survey takes just 7 minutes to complete, consists of 59 questions, and is available in 11 languages.

For customers to love a company, it should
be loved by the employees.

Platform processes are X times smarter
than just an engagement survey
  • Preparing for the survey
  • Employee survey and feedback
  • Presentation of results and recommendations
  • Implementation of recommendations and assessment of dynamics
    • We will provide branded PR materials that will ensure maximum participation in the survey: info layouts, posters, videos, screensavers, letter texts.
    PR strategy + gamification
    in 100% anonymous polls = 70% participation
    Gamification of surveys
    The survey takes 5-7 minutes, the average participation rate is 75%.
    98% - employee satisfaction with the survey. Maximum understanding of the study's objectives.
    Patented method used in 10 countries.
    Clear reports for each manager and HR specialist in their personal accounts in one minute after the survey.
    Presentations and reports constructed "in 1 click" in PPT, PDF, XLS.
    Built-in recommendations for improving metrics and analysing content of employee suggestions
    The most complete and reliable benchmarks for 7 industries.
    All the necessary tools for developing engagement and loyalty in each department from 5 people:
    • personal account for the manager,
    • reports on priority metrics and indices,
    • recommendations based on events from the platform and suggestions from employees,
    • online work plan and monitoring of the manager's work on changes.
    How is the survey delivered to employees?

    The platform supports all possible methods
    for delivering links for participation.

    email Encore generates and sends the link via email. The links can be personal to each employee with 100% anonymity protection, one link per department or a company-wide link.
    email
    SMS By opening an sms message on the phone, the employee accesses a personal link, a survey of their department or the company as a whole. If the link is to a company, the employee selects their department.
    SMS
    QR code By scanning the QR code with a smartphone, the employee accesses a personal link, a survey of their department or the company as a whole. If the link is to a company, the employee selects their department.
    QR code
    corporate messengers By opening a message on any device, the employee accesses a personal link, a survey of their department or the company as a whole. If the link is to a company, the employee selects their department.
    corporate
    messengers
    form on client site By clicking the 'start' button on the corporate website, the employee accesses the company survey and can select the department where he or she works.
    form on
    client site
    terminal (tablet in kiosk mode) By pressing the "start button" on the terminal, the employee accesses the survey of their department or the company as a whole. If the link is to the company, the employee selects their department. The survey is available online or offline.
    Terminal
    (tablet in kiosk mode)

    Links can be individual, by department or general, with a choice of division.

    Encore surveys can be taken on a personal or shared PC,
    mobile devices or terminals.
    PC or laptop
    (any OS/browser)
    Smartphone or tablet
    (any model)
    Floor or wall
    terminals (online/offline)
    How many questions are there?
    The main contour of the study of office staff contains 59 questions, according to
    patented Encore method. Our questions allow you to build the most relevant benchmarks for all industries.
    50+

    engagement
    and satisfaction

    5+

    loyalty questions
    and eNPS

    4=

    questions:
    1 open,
    1 for priorities,
    1 on influencing factors,
    1 managerial eNPS

    59

    questions

    For employees working outside the office, shortened questionnaires of 18 questions with specific industry settings are provided.
    Survey formats
    and frequency options
    Year/ half-year format
    A comprehensive employee engagement survey. Launch and guidance by Encore consultant.
    59 questions
    10 min
    Auto Pulse
    Pulse surveys on problem areas defined by AI after a comprehensive survey. Self-starter option available.
    5-10 questions
    1.5 min
    Deep Pulse
    A deeper look into problem metrics by adding custom questions.
    Self-starter option available.
    5-7 questions
    1 min
    What are the questions included in the survey?

    For complete information on engagement and loyalty metrics and their questions on the Encore platform, see the brochure.

    GET METHODOLOGY AND QUESTIONS IN PDF
    Can I add and edit questions?
    Yes!

    The survey allows you to add your own questions.
    However, when you remove a question or heavily modify it,
    you won't be able to use industry benchmarks. If you are
    not interested in benchmarks, you can create your own questions.

    How are the results presented?

    Reports are updated in real time and are available through your personal account
    manager and HR specialist, with the ability to download in PPT, PDF and XLS formats.

    On the platform, you can use the report generator to customize your reports.

    For customers to love a company, it should
    be loved by the employees.

    Platform options and capabilities

    The platform offers a choice of the necessary digital options and services
    that will help you achieve results with an optimal budget.




    Benchmarks

    The most recent benchmarks for 7 industries.

    Each executive has access to benchmarks for the industry and internal comparisons for his company.

    We also provide analytics for each metric and submetric.

    Organizational structure

    Your organizational structure can be complex.
    We have created a tool that is ready to model any hierarchy, matrix relationships and, most importantly, adapt to changes in the composition and number of your departments. In new surveys, you can easily map the new and old organizational structures.

    You will be able to see the entire structure and all filters in a simple and convenient format.
    We provide more than 20 filters that will allow you to find the factors of engagement and loyalty at all levels of the company.

    Content analysis

    An intelligent system for processing employee suggestions is built into the platform.

    You will find golden ideas lurking deep in the employee feedback system using our clustering and feedback segmentation algorithms.

    Built-in consulting

    Expert knowledge about employee engagement and loyalty is always at hand for every manager: all metrics and sub-metrics are supplied with world-class recommendations for self-improvement.

    The platform also includes an online task scheduler and a system for monitoring the activity of managers.

    Export results

    No more waiting for results or manual processing by the provider!

    All data is available online immediately after survey. You can export results in PPT, PDF, XLS formats "in 1 click".

    The presentations formed on the platform contain methodological slides for all indices and are understandable to everyone.